HOMES Housing Support Worker

POSITION TYPE FULL-TIME, 37.5 HOURS/WEEK

Position Summary: The HOMES Housing support worker will support women, and gender diverse people experiencing homelessness and/or housing and income insecurity through the use of a mentorship model.

Responsibilities:

• Make and follow up on appointments with participants that contact the centre for support with housing and income
• Conduct home visits with housed participants as needed
• Provide evening and weekend on-call supports to participants and landlords in crisis situations
• Meet with participants to complete intake form and other intake procedures
• Support participants to find and review housing listings, set up and attend viewings, complete housing applications, and gather other documentation needed to apply for housing
• Support participants to access Employment and Income Assistance or other appropriate income sources to secure housing
• Provide trauma-informed supports, safety planning supports, and crisis intervention supports to participants as needed
• Refer participants internally and/or to other service providers as needed including emergency and gender-based violence shelters
• Maintain positive working relationships with service providers and advocate to service providers on behalf of participants as needed
• Assist participants to use resources considering difficulty with language, reading ability, etc.
• Support participants to prepare for meetings, hearings etc., and accompany women, and gender diverse people to offer support and companionship as needed
• Administer the provision of housing start up, damage deposit, and emergency funds to support participants in securing housing when eligible
• Maintain accurate and organized files, statistics, and records of activity regarding work with participants
• Assist with reporting on deliverables to project funder
• Assist with other program duties such as filing, data entry, organizing events/workshops and outreach
• Participate in relevant WCWRC and community meetings with peers as assigned
• Support drop-in and other programming as requested
• Adhere to all relevant COVID-19 related policies and procedures
• Actively participate in WCWRC staff retreats, trainings and meetings
• In conjunction with other WCWRC staff, provide on-going informal support, referral and direction to community women and gender diverse people using the Centre

Knowledge, Skills and Abilities:

Essential:

• Driver’s license and access to a vehicle is required for this position
• Excellent advocacy skills and understanding of EIA and housing systems
• Must practice participant-centred work and be able to work from a trauma-informed approach
• Strong understanding of and ability to practice harm reduction
• Ability to work within anti-racist and anti-oppressive frameworks and actively engage in ongoing learning about these frameworks
• Excellent interpersonal skills
• Strong written and verbal communication skills
• Professional and responsible with sensitive and confidential issues
• Self-motivated and able to work with minimal supervision
• Excellent organizational and time management skills
• Strong attention to detail and follow up
• Able to use Microsoft office and outlook

Preferred:

• Completion of grade 12
• Experience working within the non-profit sector
• Experience working collaboratively with community organizations
• Strong understanding of empowerment philosophies

Please send a cover letter and a resume to employerrep@abcentre.org.

This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.