Description
POSITION TYPE FULL-TIME, 35 HOURS/WEEK
The Office Coordinator/Receptionist plays a key role in the Downtown Winnipeg BIZ’s operations and is the first point of contact for visitors, including the public, clients, BIZ Members and other stakeholders. This role is responsible for managing the reception area, organizational running of the office and providing administrative to the management team with a positive and professional demeanour.
The ideal candidate is outgoing, positive, and meticulously detail-oriented, with exceptional customer service skills. They are passionate about Downtown Winnipeg and excited to be a part of a dedicated team of Downtown enthusiasts!
KEY RESPONSIBILITIES
Reception:
- Provide exceptional professional customer service to both external and internal customers
- Maintain knowledge of the BIZ programs, providing front-line customer service to BIZ members through the intake and follow-up of inquiries and requests, liaising with other departments and forwarding to other departments or external resources when required
- Manage main office telephone system and general email accounts
- Receive and sort incoming mail and deliveries
- Manage and maintain inventory of all office supplies and equipment
General Administration:
- Provide administrative support to CEO, Senior Management Team and other staff: coordinating deliveries, assisting with bulk mailings, preparing of board packages, letters, and other written communications including notices to staff
- Provide support for meetings and internal staff events as needed (ensure boardrooms are fully equipped for meetings, schedule rooms, and coordinate food orders and logistics)
- Act as the direct liaison with contractors, suppliers, and vendors to ensure the office, building and equipment is being properly maintained, repaired, and upgraded as required
- Manage, code, and submit invoices for expenses related to the administrative budget
- Identify opportunities for process and office management improvements; design and implement new processes or systems
- Assist with onboarding and offboarding tasks, such as setting up cell phones, email accounts, and computer access credentials.
- Manage regular employee communications
- Perform other job-related duties and special project work as required
QUALIFICATIONS
- Related reception or administrative experience (minimum 1 year)
- Exceptional organizational skills and experience executing projects
- Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
- Experience coordinating office maintenance and repairs is preferred
- Ability to take initiative, multi-task, and coordinate with multiple departments
- Well-developed communication and interpersonal skills
- Professional, respectful, and collaborative with a contagious positive Energy
Please send a cover letter and a resume to employerrep@abcentre.org.
This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.