Description
COMPETITION # 2025-039
POSITION TYPE PERMANENT, FULL-TIME
Reporting to the Unit Supervisor, the Direct Service Worker is responsible for managing both short and long-term case protection and child-in-care files. This role ensures compliance with all Child and Family Services acts, regulations, and standards, while supporting families and prioritizing the safety and well-being of children in alignment with Southeast cultural and community values.
RESPONSIBILITES:
- Providing protection and prevention services to the children and families of the designated First Nations community.
- Carrying and managing caseloads specific to Family Protection and Children-In-Care with prescribed timelines.
- Working in and intervening with crisis situations in an appropriate and timely manner.
- Establishing and maintaining partnerships with community resources for clients as well as team members.
- Participating in Agency events, training, and working flexible hours as required.
- Group facilitation; team building and decision-making; taking initiative; problem-solving, leading, planning, coordinating, and facilitating meetings; de-escalating conflict; and provide solutions.
- Excellent case and file management skills; stress management; time management; and documentation detail (e.g., CFSIS, IM, etc.).
- Working in a team-based environment as well as independent responsibilities.
- Willing and able to travel to designated First Nations communities and rural areas as required.
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor of Social Work (an equivalent combination of education and experience may be considered).
- A minimum of two (2) years’ experience in front-line case management with Children-in-Care and families.
- Experience conducting investigations including gathering and analyzing information to implement appropriate action(s)
- Demonstrated working knowledge of and familiarity with:
- Indigenous culture and an understanding of the rural cultural environment.
- The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and families; Indigenous child welfare practices; First Nations history; and colonization.
- Crisis intervention; child protection investigations; assessment of high-risk situations to determine appropriate response times.
- Substance abuse; family violence; child abuse/neglect; grief and loss issues; and community resources.
- Excellent verbal and written communication skills (specific to documentation and report writing).
- Working knowledge of Microsoft Office (i.e., Word, Excel, and Outlook), CFSIS, and IM.
- Valid driver’s license; a reliable vehicle.
- Satisfactory Criminal Record; Child Abuse Registry; and Prior Contact Check.
Please send a cover letter and a resume to employerrep@abcentre.org.
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