Description
COMPETITION # 2026-032
POSITION TYPE TERM (March 31, 2027), FULL-TIME
Position Summary
Under the direction of the Director of Service Delivery, EUTC, the Jordan’s Principle Project Coordinator is responsible for supporting First Nation children and families by assisting with application processes, client documentation, and coordination with Indigenous Services Canada (ISC). The coordinator plays a key role in ensuring timely, accurate submissions and maintaining consistent communication with clients and stakeholders.
Key Responsibilities
- Assist First Nation clients and families with completion and submission of Jordan’s Principle request forms and required documentation.
- Liaise with Indigenous Services Canada (ISC) to follow up on application status, requests for additional information, and approvals.
- Maintain regular and clear communication with clients and families regarding application progress and next steps.
- Ensure all client files are complete, accurate, and maintained in accordance with PHIA and organizational standards.
- Support families in understanding available supports, services, and eligibility under Jordan’s Principle.
- Coordinate with internal team members and external partners to gather required documentation (medical, educational, assessments, etc.).
- Track and monitor application timelines to ensure timely submissions and follow-ups.
- Maintain detailed case notes, records, and reporting data for program tracking and funder requirements.
- Build and maintain positive working relationships with First Nation communities, service providers, and government partners.
- Participate in team meetings and contribute to continuous improvement of processes and service delivery.
- Other duties as assigned.
Qualifications
Education & Experience
- Post-secondary education in Social Work, Human Services, Indigenous Studies, or a related field is preferred.
- Equivalent combination of education and 2-3 years of direct experience working with First Nation communities and/or social service programs will be considered.
- Experience working with Jordan’s Principle or similar government-funded programs is an asset.
- Strong understanding of First Nation communities, cultures, and socio-economic realities.
- Knowledge of available health, social, and community resources for First Nations individuals.
- Excellent communication, interpersonal, and client service skills.
- Strong organizational skills with attention to detail and accuracy in documentation.
- Ability to manage multiple files and deadlines in a fast-paced environment.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Knowledge of PHIA and confidentiality requirements.
- Ability to travel and work flexible hours as required.
- Fluency in a First Nations language is considered an asset.
- Must adhere to organizational policies, procedures, and professional ethics.
- Must provide a current clear criminal record check and child abuse check.
Please send a cover letter and a resume to employerrep@abcentre.org.
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