Description
POSITION TYPE OVERNIGHTS (11:30 PM – 8:00 AM) (4 nights a week on a shift rotation)
Position Summary: The Residential Housing Support Worker will support all tenants moving into designated permanent housing units in connecting to internal and external services, navigating systems, providing advocacy where required and working with community members to reach their goals.
Duties and Responsibilities:
Residential Supports
- Make connections and build relationships with residents, getting to know their needs and goals
- Build relationships between residents through coordinating of regular meetings and community activities
- Connect residents to internal supports including housing, gender-based violence supports, cultural programs and volunteer opportunities
- Liaise between residents and their case worker after hours, to ensure continuity of care outside of office hours
- Coordinate skill building and informational workshops
- Support participants to prepare for meetings, as planned with their case worker, and accompany to offer support as needed
- Attend weekly case management meetings with the Residential Support Services Team
Administration
- Maintain organized files and records of activity regarding work with residents
- Oversee and track programming budget
Other
- Participate in relevant WCWRC and community meetings with peers as assigned
- Actively participate in WCWRC staff retreats, trainings and meetings
- Other duties as assigned
Knowledge, Skills and Abilities
Essential
- Solid grounding in harm reduction, trauma-informed care, and empowerment-based approaches
- Excellent interpersonal skills and the ability to build trust and rapport with clients and community partners
- Strong crisis intervention skills
- Excellent verbal and written communication skills with strong interpersonal skills
- Demonstrated understanding of working with marginalized communities through an anti oppression lens and an awareness of the social determinants of health
- Professional, responsible, and discreet when handling sensitive and confidential information
- Experience working collaboratively with a variety of community organizations and service providers
- Exceptional organizational and time management skills with the ability to manage a dynamic caseload
- Self-motivated and able to work independently with minimal supervision
- Strong organizational skills with attention to detail
- Proficiency in Microsoft Office and Outlook
- Strong ability to work collaboratively in a diverse staff team
- Open and willing to work within WCWRC’s values
Preferred
- Lived experience of overcoming housing insecurity, homelessness, poverty and/or marginalization strongly preferred
- Experience supporting victims of gender-based violence and knowledge of available resources
- Experience supporting refugee women and their families and knowledge of available resources
- Experience providing housing support services to marginalized or at-risk populations
- Experience working within the non-profit sector
- Knowledge of EIA, housing systems and the Residential Tenancy Act would be considered an asset
- Experience working collaboratively with community organizations
- Class 5 driver’s license and access to a vehicle an asset
Work Conditions
- Overnights
- There is a risk of exposure to potentially unpredictable behaviors and situations
Please send a cover letter and a resume to employerrep@abcentre.org.
This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.