Downtown Ambassador

POSITION TYPE  TERM (December 18, 2026), FULL-TIME

 KEY RESPONSIBILITIES

• Act as an on-street concierge, answering questions regarding businesses, directions, parking, and events.
• Provide courtesy walks, escorting individuals to their destination downtown.
• Promote the Downtown BIZ events, programs and downtown businesses.
• Assist with Downtown Winnipeg BIZ and third-party events and programs.
• Provide support for the execution and growth of BIZ initiatives.
• Build positive relationships with BIZ members and identify solutions to address concerns.
• Assist with new member onboarding and orienting members to the services offered by the BIZ.
• Assist in the distribution and collection of BIZ surveys and promotional material.
• Audit and verify business statuses and update the database.
• Report safety, cleanliness or infrastructure concerns.
• Address minor cleanliness issues and perform graffiti removal as needed.
• Assist with day-to-day BIZ operations, such as covering the reception area and helping with other programs.

QUALIFICATIONS

• Customer service experience.
• Excellent interpersonal, verbal communication and problem-solving skills.
• Ability to engage and connect with people from diverse cultures and backgrounds.
• Comfortable learning and using digital tools for documentation, reporting and data collection.
• Knowledge of Downtown Winnipeg is considered an asset.
• Experience with Microsoft 365 and Salesforce is an asset.
• Having a valid Class Five Drivers’ License is an asset.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Available to work days, evenings, and weekends as required.
• Ability to work in an active environment, both indoors and outdoors, involving frequent walking between locations and regular movement throughout the workday.
• Capacity to stand for extended periods of time as required by operational needs, events, or on-site activities across the BIZ.
• Ability to lift, carry, push, or pull materials and equipment weighing up to approximately 50 lbs on an occasional basis.
• Sufficient physical stamina and mobility to perform a combination of walking, standing, and light to moderate manual tasks, including in varied weather conditions.
• Regular interaction with the public, including occasional challenge interactions; ability to maintain calm, respectful, and professional conduct.
• We currently have a limited number of permanent positions. We are hiring for a term position ending on December 18, 2026, with the possibility of extension and the potential to transition into a permanent role

Please send a cover letter and a resume to employerrep@abcentre.org.

This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.