Drop-In Support Staff

JOB SUMMARY

This position will provide direct support to community members using trauma informed and culturally safe practices.

KEY DUTIES & RESPONSIBILITIES

• Provide direct support to community members accessing Siloam Mission’s Drop-In services (i.e. meals, entrance, clothing, volunteer clean-ups, mail, etc.).
• Incorporate a Housing-Focused approach and monitor the Behavior Based approach.
• Assist community members with their needs.
• Respond to emergency situations that occur in the Drop-In.
• Support the team in the daily clean-ups in the drop-in area.
• Prepare and complete incident reports, daily logs and other required documents and reports.
• Provide orientation of the Drop-In to Volunteers.
• Incorporate a Housing-Focused approach and monitor the Behaviour Based approach.

EDUCATION & EXPERIENCE 

• Post-secondary education in relevant social services or an equivalent relevant experience.
• 1-2 years of experience working with diverse populations or similar work setting.

 KNOWLEDGE/SKILLS/BEHAVIORS

• Excellent interpersonal skills and the ability to form relationships.
• Capable to work with a diverse staff team and promote inclusion and cultural awareness in the workplace.
• Good understanding of colonization and its impact on Indigenous peoples.
• Certificates in NVCI, ASIST, CPR First Aid, Mental Health First Aid; preferred Experience working with HIFIS4, is an asset.
• Demonstrated knowledge of Cultural Awareness, Anti-Oppressive Practice, Trauma Informed best practices.
• Knowledge of community resources for homelessness, health, mental health and substance use; and harm reduction.
• Knowledge of Housing First Principles and housing resources.
• Ability to mitigate and respond to threats to safety and security of staff and community members.
• Ability to work within a harm reduction framework.
• Ability to communicate appropriate professional boundaries.

RELATIONSHIP

• Works closely with Drop-in Staff, Community Members, Volunteers and various departments of Siloam Mission.

WORKING CONDITION

• Hours of Work: Wednesday – Sunday
  • POSITION 1:   6:00 AM – 2:30 PM (2 openings)
  • POSITION 2:   12:30 PM – 9:00 PM (2 openings)
• Work requires standing, and walking over extended periods of time.
• Periodically lifting of up to 50lbs occasionally.
• Hours vary and will be days, evenings and weekends.
• Overtime may be offered when necessary.
• Hazardous conditions could include potential violent outbursts from community members toward staff or other community members.

 CONDITIONS OF EMPLOYMENT  

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit https://www.winnipeg.ca/police/services/online-record-checks.
• The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca)

Please send a cover letter and a resume to employerrep@abcentre.org.

This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.