Team Lead

We are currently in the process of opening a new home for Youth females aged 17 and up.

Team Lead Job Description:

Training new staff:

• Train new staff when assigned to do so, create a welcoming environment conducive to good learning.

Scheduling:

• Complete the schedule, by the 15th of the month, for the following month.
• Fill open shifts with your team or any available staff, via call or text.

Youth Case Planning:

• Follow up and help the team complete “Next Steps” for the youth after their progress meetings with their social workers with the goal to complete it before the following month.
• Regularly consider how individual youth/staff are doing, mentally, physically and plan to support their needs.
• Ensure that youth are up to date with all medical appointments and identification needs.
• Attend school meetings, medical meetings, case planning meetings or ensure a youth care worker attends on their behalf.
• Participates in the development of an individual care plan for each youth, which is tailored to their needs, and which is reviewed at agreed upon intervals during the youth’s stay at the program.
• Ensure that in accordance with the agreed care plan that the youth receive adequate medical, psychological, dental care or other specialist services as required.
• Ensure staff respect the youth’s religious, cultural, ethnic, and language background and to encourage youth to exercise practices appropriate to that background, where possible.

Team Management:

• Collaborates with other team leads.
• Builds a strong relationship with team members, assessing their strengths and areas for growth.
• Ensures that all information relating to the youth and staff colleagues is treated in a thoroughly professional manner and that confidentiality is strictly maintained.
• Leads by role modelling, ensuring that all staff are treated equally and to encourage and assist staff in their professional development.
• Encourages the team to work together to complete tasks and to divide duties fairly.
• Creates a positive work environment that encourages communication and motivation.

Documentation:

• Tracks and completes expense reports monthly.
• Confirms any money, gift cards etc. is counted daily by two people.
• Ensure daily logs are properly filled out and assist staff to make changes to their style of logging when necessary.
• Completes Incident Reports with team members within a few hours of the incident occurring. Send an email to alert there is an IR pending if the time of day/situation does not allow it to be completed in a timely manner.
• Files monthly logs at the end of each month, with their teams help using the File Return form.
• Prepares year end return of files and returns them as soon as possible.
• Returns all files on the day or the week a youth is discharged from the program.
• Familiarizes all staff with the file return policy.
• Takes direction from management as needed. Share the expectations and directions with your team.
• Make sure the team knows how to do everything the lead does, so that in the lead’s absence, things will still get done.
• Ensures that fire drills are completed and recorded monthly, and that First Aid Kits are kept fully stocked.
• Sends all meeting minutes to management.

Medication:

• Monitors the disbursement of medication and the MARS sheets requirements.
• Ensures staff disburse medication at the times the prescription outlines.
• Orders new medication so there is no lapse in supply.
• Arranges month end medication returns, using the Medication return form.

Housekeeping:

• Guides the team to maintain a clean work environment, modeling this practice for the team and for youth.
• Addresses youth struggles with cleaning and assigns these tasks to teach the youth.
• Does regular checks of the building for damage, lightbulb replacement, down pipes, and other issues.
• Alerts Maintenance and Finance of any repairs, damages or furnishing needs.
• Sees that lawns are mowed, and snow is shovelled in a timely fashion.
• Prepares vacant youth suites right away when a youth moves out.

Youth Employment:

• Guides youth in the process of job seeking, work etiquette, and expectations.
• Balances youth work schedules against school schedules and staff schedules so appointments can be completed.
• Assists youth to get to and from these tasks if the situation presents itself as needing an intervention.
• Research resources and assists with resume writing, interview practice and possible employment possibilities.
• Helps youth to prepare for moving out, setting them up with EIA and apartment hunting.
• Prepares youth for Age of Majority Planning and purchases, sends receipts to finance in a timely manner following google doc instructions.

Resources and Support for the Team Leads:

In any case, the team leads should direct any inquiries, suggestions, concerns to management and house managers.

Managers and House managers would do their best to support any challenges that the Team Lead might encounter while team leading, regarding staff, the residents in their programs and/or their personal struggles, without prejudice or judgment.

Team leads are in charge of a team, to guide, teach and support them with the daily tasks, such as how their team members are there to support them in completing the required tasks, like: medication return, weekly reports, fill in when the team lead can’t, documentation return, and more.

Let us know why you feel that you would be a good fit for this position and what you can bring to the table for the youth and the Management of Watsons Way Home. 6 months support work experience with youth plus management experience preferred

Please send a cover letter and a resume to employerrep@abcentre.org.

This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.