Description
COMPETITION # EHW 2026-004
POSITION TYPE TERM (March 31, 2028), FULL-TIME
Reporting to the Director Housing Supports, the Naatamooskakowin Intake and Outreach Worker is responsible for supporting Access Points to intake people into Naatamooskakowin through a guided conversation, as well as facilitating a connection to housing support providers (i.e. warm handoff). In addition to being a resource for community members, the Naatamooskakowin Intake and Outreach Worker is a contact for service providers for consultation and information about programs available to assist their community members.
Key Duties & Responsibilities
- Work collaboratively with the Director Housing Supports, Naatamooskakowin staff, community organizations/workers, and other stakeholders to address homelessness in Winnipeg
- Support Naatamooskakowin access points to facilitate intake into Naatamooskakowin that is rapid, consistent, low barrier, and culturally safe
- Spend time in various homeless-serving agency drop-ins to help identify people who would benefit from support through Naatamooskakowin
- Engage in the Sharing Experience with people – a guided conversation focused around certain themes that help to identify support needs
- Provide recommendations for matching people to appropriate supports
- Support access points to connect with people
- Facilitate warm handoffs between access points and housing support providers
- Document and report on systemic barriers that require advocacy and collaboration
- Provide input into strategies for the prevention and diversion of people at risk of homelessness based on information gathered through intake and assessment into Naatamooskakowin
- Work with the Naatamooskakowin team to evaluate the intake, assessment, and matching processes
- Work with the community to co-create changes to Naatamooskakowin based on evaluation and feedback
- Assist participants and service providers to navigate the Resource Guide in order to connect people to appropriate resources and benefits; update Resource Guide as applicable
- Develop and maintain good working relationships with service providers and their staff participating in Naatamooskakowin; provide information and support as needed
- Provide updates to the Director Housing Supports on community issues, concerns, opportunities
You are passionate about ending homelessness and have an in-depth understanding of homelessness and housing, as well as the needs of particularly vulnerable and over-represented populations and the issues affecting many homeless and low-income people. You also possess the following qualifications or an equivalent combination of education and related experience:
- Postsecondary certificate or degree in a related discipline, e.g. social work, community development, Indigenous studies, social services, planning
- Working knowledge of Housing First; HIFIS; community issues related to homelessness and knowledge of colonization and the historical factors that continue to impact Indigenous people regarding homelessness, poverty, etc.
- Able to work from a trauma-informed and harm reduction perspective
- Extensive experience intake processes/procedures
- Demonstrated ability to work in a Windows environment including intermediate to advanced skill using Microsoft Office programs (i.e. Word, Excel, Outlook, PowerPoint)
- Ability to learn new software and other relevant applications and technical/office equipment at an intermediate level
- Strong interpersonal skills
- Enjoys interaction with people and are accepting no matter where they are at in life
- Ability to work flexible hours (including days, evenings)
- Criminal Record Check with vulnerable sector search will be required
- Ability to drive in all weather and road conditions; current driver’s license with adequately insured reliable transportation required
Please send a cover letter and a resume to employerrep@abcentre.org.
This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.